Privacy Policy
Your privacy is important to us. This policy explains how Officesnacksmart collects, uses, and protects your personal information.
Last updated: December 2024
1. Information We Collect
We collect various types of information to provide and improve our healthy office snacking platform:
Personal Information
- • Name and email address
- • Company name and position
- • Phone number
- • Office address
Usage Information
- • Browser type and version
- • IP address and location
- • Pages visited and time spent
- • Device information
2. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
Processing orders, managing your account, and delivering healthy snacks to your office
Communication
Sending order confirmations, delivery updates, and responding to inquiries
Improvement
Analyzing usage patterns to enhance our platform and develop new healthy snack options
Marketing
Sending promotional offers, nutrition tips, and updates about new healthy office snacks (with your consent)
3. Information Sharing and Disclosure
We respect your privacy and do not sell your personal information. We may share your information in the following limited circumstances:
Important: We never sell your personal data to third parties for marketing purposes.
Delivery Partners
Your delivery address and contact details are shared with our logistics partners to fulfill your orders
Legal Requirements
Information may be disclosed when required by law or to protect our rights and safety
Business Partners
Aggregated, anonymized data may be shared with research partners for nutrition studies
4. Data Security
We implement robust security measures to protect your personal information:
Technical Safeguards
- • SSL encryption for all data transmission
- • Secure servers with regular security updates
- • Regular security audits and penetration testing
- • Access controls and authentication systems
Operational Security
- • Employee training on data protection
- • Limited access to personal data
- • Regular data backup and recovery procedures
- • Incident response and breach notification protocols
5. Your Rights and Choices
You have several rights regarding your personal information:
Access and Portability
Request a copy of your personal data or transfer it to another service
Correction and Updates
Update or correct any inaccurate personal information
Deletion and Restriction
Request deletion or restriction of processing your personal data
Marketing Preferences
Opt out of marketing communications at any time
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login, shopping cart, preferences | Session |
| Analytics | Usage statistics and performance | 2 years |
| Marketing | Personalized offers and ads | 1 year |
7. Data Retention
We retain your personal information only for as long as necessary:
8. International Data Transfers
Your information may be processed outside your country of residence. We ensure appropriate safeguards:
- Adequacy decisions from relevant authorities
- Standard contractual clauses for data transfers
- Certification schemes and codes of conduct
9. Children's Privacy
Our service is designed for workplace environments and is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Officesnacksmart Ltd
Healthy Office Snacking Platform
42 King's Road, Chelsea
London SW3 4RP, United Kingdom
Business Hours
Monday-Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Data Protection Officer: For urgent privacy concerns, contact our DPO directly through the email above with subject line "Privacy - URGENT"
Related Policies and Documents
We encourage you to review our other policies related to your use of our platform:
Your Privacy Matters to Us
We're committed to protecting your personal information and being transparent about our data practices.
Ask Questions About Privacy